FMS – Feedback Management System

The quality of service provided by the police agencies in the country is among the priorities that the Ministry of Interior works to pay attention to and achieve, in addition to ensuring that everyone is given their share of care, motivation and attention.


The creation of the United Arab Emirates on December 2, 1971 was the result of the hard work and dedication of the founding fathers, who united to raise the flag of the Union. They came together to build a modern nation that would fulfill the people’s desire for unity and embody their ambitions for prosperity, progress, strength, pride, and dignity.

The unified security system in the UAE is the true expression of the country’s territorial integrity and the solidarity of its people with its wise leadership. The Ministry of Interior was established along with the creation of the state as one of the major federal bodies. This unified all police and security services to meet one of the vital objectives agreed upon unanimously by His Highness the President of the State and his brothers, Their Highnesses, members of the Supreme Council and rulers of the Emirates.

The great interest in unifying security services across the state was based on the fundamental fact that security and safety are among the necessities of life, and a major cornerstone in achieving renaissance, progress, and comprehensive development all over the country. This unity enhances the efficiency and capabilities of security services to protect domestic security and national achievements, and to ensure sustainable stability in a way that strengthens the federal entity and reinforces its pillars.

In simpler terms, the unified security system in the UAE is important because it helps to:

  • Protect the country’s territorial integrity and the solidarity of its people.
  • Ensure domestic security and national achievements.
  • Promote sustainable stability and strengthen the federal entity.

The founding fathers of the UAE recognized the importance of security and safety for the country’s development and prosperity. They also recognized that a unified security system would be more efficient and effective in achieving these goals. The UAE’s unified security system is a testament to the foresight and wisdom of the founding fathers, and it continues to play an important role in the country’s success today.

Basic roles and responsibilities

The United Arab Emirates has experienced significant growth and development since its inception as a nation. This progress has necessitated an expanded and diversified role for the police force. To keep pace with this comprehensive development, the Ministry of Interior has prioritized readiness and modernization, equipping the police with the necessary capabilities to combat crime, maintain public order, and ensure the safety and stability of all citizens and residents.

The Ministry of Interior shoulders numerous crucial roles and responsibilities. Foremost among them is safeguarding the state’s security against domestic threats. Additionally, the Ministry formulates the overarching policies for crime prevention and control, overseeing their implementation effectively. It is also responsible for establishing and organizing federal security forces while maintaining supervision over their operations.

Cooperation and coordination among police forces across all emirates are crucial, and the Ministry plays a vital role in enhancing these efforts. Furthermore, the Ministry takes charge of overseeing the traffic safety system on federal roads, ensuring the safety of lives, properties, and facilities.

In pursuit of its mission, the Ministry of Interior actively fosters community engagement and partnerships to enhance security and promote stability throughout the country.


To have the United Arab Emirates as the best country in the world in achieving safety and security.


Our mission is to operate with utmost effectiveness and efficiency, striving to elevate the quality of life for the UAE community. We achieve this by delivering smart and innovative proactive services aimed at safeguarding lives, preserving reputation, and protecting property.


  • Loyalty.
  • Tolerance and good treatment.
  • Transparency and integrity.
  • Professionalism.
  • Team work.
  • Leadership and innovation.
  • Justice.